Te Rūnanga o Ngāti Mutunga (“we”, “us”, “the Trust”) respects your privacy. This policy explains what personal information we collect when you use this website, including when you request to hire Urenui Pā, how we use it, and the choices you have. We follow the New Zealand Privacy Act 2020.
What we collect
When you request a booking or contact us, we may collect:
your name, and your organisation or group name if you have one
your email address, phone number and postal address
the details of your booking request, such as the date, facilities, purpose (kaupapa), whether a pōwhiri or whakatau is needed, and any notes you add
payment and invoice records once a booking is approved (we do not collect card details on this website)
basic technical information, such as your IP address and browser type, when you visit the site
Why we collect it
to receive, review and respond to your booking request
to confirm your booking, send invoices and manage the bond
to contact you about your booking, including any follow-up needed for first-time manuhiri
to keep records we are required to keep, such as accounting and tax records
to keep the website secure and working properly
We only collect what we need for these purposes, and we do not use your information for marketing unless you ask us to.
Who we share it with
We do not sell your personal information. We may share it with trusted service providers who help us run the website and our bookings, such as website hosting, email, spreadsheet and accounting software. These providers only receive what they need to do their job. Within the Trust, your information is available only to people who need it to handle bookings and invoices. We may also share information if the law requires us to.
How we keep it safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access. Access to booking records is limited to authorised people. No online system is completely secure, so please take care with what you include in free-text boxes and avoid sending sensitive information you do not need to share.
How long we keep it
We keep booking records for as long as we need them to run the booking and to meet our legal obligations. Financial records are kept for at least seven years, as required by New Zealand tax law. After that, we delete or de-identify the information.
Cookies
This website uses cookies that are needed for it to work, such as keeping your booking request in your cart while you complete it. Most browsers let you block or delete cookies, but parts of the site may not work properly if you do.
Your rights
You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong. To do this, or to ask us to delete your information, contact us using the details below. We will respond as soon as we can, and within 20 working days. We may need to keep some information, such as financial records, for legal reasons.
Contact us
If you have a question about this policy, or want to see or correct your information, please contact the Trust:
Te Rūnanga o Ngāti Mutunga 6 Ngakoti St, Urenui 4349 Phone: 06 752 3247 Email: Office@Ngatimutunga.Iwi.Nz
If you are not happy with how we have handled your information, you can complain to the Office of the Privacy Commissioner at www.privacy.org.nz.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.
Send Us a Message
Kia ora! If you have any questions, feedback or need help please get in touch.
